Privacy policy

objective of Policy

Hum Hazir is required to collect & use certain information about individuals, i.e., customers,suppliers/vendors, business contacts, employees, and the third parties with whom Hum Hazir has a business relationship or may need to contact. This policy describes, how Hum Hazir collects,receives, possesses, stores, deals or handle personal information including sensitive personal information about you and ensure that the same are available for review by you.
. The personal information must be collected, handled and stored to meet the data protection standards as well as legislative requirements. This policy ensures to comply with data protection law and follows
the good practice and protects the rights of employees, customers, suppliers/vendors, business contacts, employees, and the third parties and how to stores and processes data and protects from the risks of data breach.
Collection of Information:
In the course of carrying out its various functions and activities, Hum Hazir collects information from individuals & third parties and generates a wide range of information which is stored at our platform. These information can take many different forms, such as, corporate records, financial records, legal records, contracts, letters received from third parties, personnel/employees records, invoices, completed application forms, contact lists, email communications and attachments, photos etc.,.
Hum Hazir collects information in order to provide and continually improve its products & services.
The information may be collected online or offline. Regardless of the collection method, the same privacy protection shall apply to all data/information including personal information.
We collect Personal Information from you in a variety of ways when you interact with us through our services, such as, installing, accessing, or using our Services; Create an account on our services; Request customer service or contact us; Conduct a transaction where we collect personal information, including when required by law and regulations; Submit a testimonial, rating or review, or other user generated content that may be posted;
Otherwise submit personal information to us along with any related content of the communication.
1) Users/Customers Personal Identifying
information such as name, address and phone numbers; email Id, Age, personal description, profile photograph etc., & delivery address, payment information. location information. Device information (if you provided).
IP address.
Name, addresses & phone numbers, e-mail IDs of friends and other people listed in Addresses;
Content of reviews and e-mails to us.
voice recordings when you call to us.
credit usage, login detail, device log files etc., while using our platform.
Contacts – address book for app users
2) Vendors/Sellers
Personal Identifying information such as name, address and phone numbers; email Id, Age, personal description,
profile photograph ,Marital status etc.,.
payment information.
location information.
Device information (if you provided)
IP address.
Name, addresses & phone numbers, e-mail IDs of friends and other people listed in Addresses.
content of reviews and e-mails to us.
voice recordings when you call to us.
images, videos and other content collected or stored in connection with our Services.
information and officially valid documents (CNIC regarding identity and address information,
including mobile & landline number, place of business, valid Email id, vendor’s photo,
id & address proof (such as CNIC, Passport, Shop and Establishment Certificate, etc.,.
credit usage
corporate and financial information, and
device log files and configurations etc.,.
3) Automatic Information
IP address of your device connected to our platform.
Login details, e-mail address, and password, device log files etc.,.
location of device/computer.
content interaction information, downloads, streaming of video, network details etc.,.
device metrics, application usage, connectivity data, and any errors or event failures.
our Services metrics, any technical errors, interactions with our service features and content,
settings preferences and backup information, location of device, file name, dates, times etc while using our service.
content use history.
URLs including date & time; products & contents viewed or searched for; page response times, download errors,
length of visits to certain pages, and page interaction information etc.,.
phone numbers used to call to us.
Images/videos while visiting our platforms.
device identifiers, cookies, browsing history, usage history, and/or other technical information.
4) Information from Other Sources
updated delivery and address information from our carriers or other third parties.
account information, purchase or redemption information and page-view information from some merchants/partners for
which we provide technical, advertising or other services.
information about interactions with vendors while interacting via HUM HAZIR channel.
search results and links, including paid/free listings.
internet-connected devices details.
5) Officials/Employees/Resellers etc…
Personal Identifying information such as name, address and phone numbers; email Id, Age, personal description, profile photograph etc.,.
Educational Information.
information and officially valid documents (CNIC) regarding identity and address information.
payment information.
location information.
Device information (if you provided)
IP address.
content of reviews and e-mails to us.
voice recordings when you call to us.
login detail, device log files etc., while using our platforms.
6) Third Party Information
Corporate & financial information about our co-branded partners, delivery partners, and other third party associated with us.
CNIC Number, GSTN Number etc.,.
Location information.
Device information (if you provided)
IP address.
Internet-connected devices details.
Identity and address information etc.,.